Terms of Service & Privacy Policy

Terms of Service

1. Services Offered

Summit Media Group provides media and marketing services across multiple industries. This includes but is not limited to:

  • Photography & videography

  • Aerial/drone content

  • Branding and promotional videos

  • Short-form social media content

  • Digital marketing & social media management

  • Paid ad campaigns

  • Custom content strategy and consulting

Each project may include a customized scope of work and is subject to a separate service agreement or proposal when applicable.

2. Bookings & Service Requests

  • Media services must be booked with at least 24 hours’ notice.

  • Marketing projects begin upon approval of a proposal or signed agreement.

  • We reserve the right to reschedule services due to weather, safety concerns, or client-side delays.

3. Payment Terms

Media Clients:

  • Payment is typically due upon delivery of final media unless otherwise agreed in writing.

  • Late payments may be subject to a 5% late fee after 7 days.

Marketing & SMMA Clients:

  • Payment schedules vary based on the scope of work:

    • Monthly retainers are billed in advance.

    • Project-based work may follow milestone or split-payment terms.

  • Payment terms are outlined in your signed agreement or proposal.

  • Work may pause if payment terms are not met.

4. Cancellations & Rescheduling

  • Media sessions must be canceled or rescheduled with at least 24 hours’ notice.

  • Same-day cancellations may incur a fee up to 50% of the booked service rate.

  • Ongoing marketing contracts require 14-day written notice for termination unless otherwise specified in the agreement.

5. Media Ownership & Usage Rights

  • Clients receive a limited, non-transferable license to use delivered content for business or promotional purposes.

  • Summit Media Group retains full copyright to all content created.

  • Content may not be resold, edited, or redistributed without written permission.

  • We reserve the right to use any content in our portfolio, marketing, or promotional materials unless otherwise requested in writing.

6. Turnaround Times

  • Standard media turnaround time is 24–72 hours, depending on project scope.

  • Marketing deliverables (e.g., social posts, ad copy, funnels) follow timelines outlined in your scope of work.

  • Rush delivery is available for an additional fee upon request and approval.

7. Client Responsibilities

Clients are responsible for:

  • Ensuring locations, brand assets, and accounts are accessible and ready at the scheduled time

  • Providing timely feedback and approvals to avoid project delays

  • Delivering accurate details and expectations at the time of booking or agreement

8. Revisions

  • One (1) round of basic revisions is included with most services unless otherwise stated.

  • Out-of-scope revisions may incur additional fees, which will be quoted and approved prior to work.

9. Limitation of Liability

Summit Media Group is not liable for:

  • Delays or underperformance due to incomplete client input, market conditions, or third-party platforms

  • Technical issues with services outside our control (e.g., Meta Ads Manager, Google, social platforms)

  • Property damage or injuries unless directly caused by our negligence

Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number (via forms or direct contact)

  • Billing and payment information (via secure third-party processors)

  • Analytics data (browser, IP address, device type)

  • Social media or marketing engagement info

2. How We Use Your Information

We use your data to:

  • Communicate about your services or inquiries

  • Send proposals, invoices, and deliverables

  • Deliver email updates or marketing (if opted in)

  • Improve our website and client experience

3. Sharing of Information

We do not sell your personal data. We may share necessary info with:

  • Secure platforms like Stripe, Google, Meta for payments, analytics, or ads

  • Trusted freelancers or contractors under confidentiality agreements

4. Cookies & Tracking

This website may use cookies or tracking tools (e.g., Google Analytics, Meta Pixel) to improve performance and marketing. You can disable cookies in your browser settings.

5. Your Rights

You can:

  • Request access to or deletion of your personal data

  • Unsubscribe from marketing at any time

  • Contact us with questions about your information

6. Security

We use appropriate security measures to protect your data. While no method is 100% secure, we are committed to safeguarding your information to the best of our ability.

7. Policy Updates

This policy may be updated periodically. Changes will be posted on this page with an updated date.

Contact Us

📧 info@summitmediahq.com
🌐 www.summitmediahq.com